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You have the right to use the health centre or clinic of your choice when you need outpatient care. You can obtain outpatient care wherever you like in Sweden.
A healthcare journey is a journey between your home and a healthcare provider. For example, this may be a visit to a doctor, a dentist, a counsellor, a physical therapist or a physiotherapist. The journey may be made by bus, train or your own car. You are personally responsible for getting yourself to and from the planned appointment. If you are unable to take public transport or use your own car due to health reasons, you have the right to make the journey by taxi. A doctor’s note is required for this.
If you prepare properly, you can fully participate in the care you receive and cooperate with caregivers to set up the plan that works best for you. Open, clear communication between you and caregivers is the foundation of safe, secure care.
If you have difficulty speaking or understanding Swedish, you are entitled to an interpreter when you see a doctor, dentist or other caregiver. Caregivers can usually arrange an interpreter for you. Tell the staff that you need an interpreter when you first make an appointment.
If you are facing a difficult medical decision as the result of a diagnosis that you have received from a doctor, you may be entitled to a new medical evaluation, a second opinion, from another doctor. The purpose of a new medical evaluation is to make sure that you will be obtaining the care and treatment that is most suitable for you.
The purpose of the Patient Act is to protect your rights and interests as a patient. The law states that you are to be informed about your illness and the kinds of treatment that are available. You have the right to participate in all decisions about the care you will be receiving. You must also be told where you can obtain the care that you need.
A record is made when patients seek and receive care. The primary purpose of patient records is to ensure that your healthcare is documented by the staff member who administers your care.
When turning to the Swedish health care system, it is important to feel confident in the healthcare professionals you meet. This confidence is crucial for feeling safe and having the courage to openly talk about ailments and symptoms in order to receive the treatment you need.
You may need to receive care at a clinic other than the one you normally go to. The new clinic might require you to obtain a referral first.