Interpretation to other languages
Tolkning till andra språk – engelska

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If you have difficulty speaking or understanding Swedish, you are entitled to an interpreter when you see a doctor, dentist or other caregiver. Caregivers can usually arrange an interpreter for you. Tell the staff that you need an interpreter when you first make an appointment.

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An interpreter is under an oath of confidentiality and cannot disclose information about you without your approval. Family and friends who interpret for you are not subject to confidentiality.

Various types of interpreting

Various types of interpreting

An interpreter translates what caregivers say in a way that you can understand and that enables you to influence your treatment (see Patient Act). You may be entitled to an interpreter when you see a doctor, dentist or other caregiver.

There are various types of interpreting:

  • The interpreter may be at the appointment in person.
  • The interpreter may participate on a speaker phone.
  • The interpreter may be able to video conference— a computer and web camera will allow you, the caregiver and the interpreter to communicate with each other.
  • Group interpreting may be appropriate if several people speak the same language and will receive the same information. A typical situation is when several different parents get together at a child welfare centre.

Ask your caregivers what kind of interpreting is available to you.

You can use this language map to show them which language you need.

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Tell caregivers what you need

Tell caregivers what you need

Make sure to let the staff know that you need an interpreter either when you make an appointment or well in advance. Explain what language you want. Usually they will be able to arrange an interpreter for you.

If you cannot go to the appointment, the interpreter must be informed ahead of time. Some county councils charge you for the services of the interpreter if you fail to cancel. Each county council has its own cancellation procedures. Ask the caregivers who arrange for the interpreter how the system works.

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Written information not translated

Written information not translated

Interpreters do not normally translate written material. www.1177.se contains information in a number of different languages about childhood diseases, the healthcare system in general, etc.

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Senast uppdaterad:
2015-02-08
Redaktör:

Editor: Anna Bendt, 1177 Vårdguiden

Granskare:

Reviewer: Anna Åberg, national adviser, legal division, Sveriges kommuner och Landsting, Stockholm

Fotograf:

Photographer: Anette Andersson, AA fotograf