Seek healthcare

How to seek healthcare

Så söker du vård - engelskaThe content concerns Kalmar län


Simple and free healthcare advice – 24 hours a day, 7 days a week. provides you with health and illness information, including what you yourself can do in order to get better and speed up recovery. When you dial 1177, you will be put through to a qualified nurse and receive expert healthcare advice including what to do and where to go, should you require further medical assistance – and our 1177 service is open all year round. Sometimes a bit of expert advice is all that is needed.

Contact information to nearby healthcare clinics, including addresses and opening times, can be found at A good tip is to save as a bookmark in your web browser and the number ‘1177’ as a contact on your phone.

Healthcare Clinics

Your local Healthcare Clinic is where to turn for minor injuries and illnesses. Our clinical and medical staff are all experienced healthcare professionals and are able to help you with most common injuries and illnesses. Should you require help out of normal opening hours with minor injury or illness, then please dial 1177. If necessary, you may be referred to a hospital for further medical assistance.

Accident and Emergency (A&E)

If you are seriously ill or have been seriously injured, then you can seek help at your nearest Accident and Emergency (A&E) department. The Accident and Emergency (A&E) department is where to turn in all serious or life-threatening situations. There is an Accident and Emergency department at every hospital in Kalmar County, and these are open 24 hours a day, 7 days a week. Note that priority is given to patients with the greatest medical need.

Medical Emergency

In an medical emergency, that is if you or someone you know of requires immediate medical attention, then you should call for an ambulance through dialing 112. Important – An ambulance should only be called in a medical emergency.

Below are a few examples of medical emergencies which would require you to call 112:

  • chest pain or chest tightness
  • sudden onset of weakness, numbness or paralysis of the face, arm or leg
  • breathing difficulties
  • unconsciousness
  • uncontrollable bleeding
  • sudden collapse or unexplained fall
  • unexplained fitting in adults
  • injury from a major car accident
  • falling from a great height
  • serious assault including stabbing or shooting
  • severe burns, particularly in young children
  • infants that are fitting or have an ongoing fever

Note – This information should be used as a guide only. If you are unsure about whether a person requires an ambulance, you should call 112.

Isn't it quicker to just drive to the hospital?

In a medical emergency, it is important that you do not drive yourself or another person to hospital as you may endanger your life, the patient's life or members of the public. Not only are you unable to concentrate on driving but moving some patients can make the situation worse.

In a medical emergency, Control Centre Officers can provide medical advice and paramedics can commence essential life-saving treatment at the scene, as well as on route to hospital, rather than beginning treatment at the hospital.

Inappropriate calls to Ambulance

Did you know that patients have called 112 for conditions such as sore throats, boils, sunburn and even a broken nail?

Many people believe they will be seen sooner if they are taken to hospital by ambulance. This is a common misconception. All patients are treated according to their medical needs, whether they arrive by ambulance or not.

It is important to recognize that ambulances are available for saving lives. Calling an ambulance for non-urgent conditions could cost someone else their life. 

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